Broadband Solutions
PRODUCTSSERVICE AREASNETWORK PERFORMANCECUSTOMER REQUIREMENTSINSTALLATION PROCESS
Network Performance

We’ve engineered our network to provide optimal quality of service to our customers.

  • Low latency
  • High Availability
  • Smart Network Monitoring
  • Next Generation IP + ATM Powered Network
  • Anti-virus and Spam Protection

Benefits

Low Latency
Our network is laid out to minimize the number of hops it takes for a data packet to leave your office and reach its destination on the Internet. Reducing the number of hops lessens the number of devices your information travels through. This means that you have faster transmission times, or low latency, as well as the added benefit of having fewer points of potential failure. For example, on our Iowa network, our average statewide latency from your local POP (point-of-presence) to our Internet POP is under 30 milliseconds (ms) for a two-way trip.

High Availability
What kind of uptime can you expect? For the most recent 6-month period our network backbone uptime was 99.731%. That translates into less than 1 day of downtime per year.*

Smart Network Monitoring

We actively monitor our network from our network operations center (NOC) to make sure that it is optimally performing. In addition, we perform preventative maintenance on a regular basis to all of our network POPs.

Next Generation IP + ATM Powered Network
Experience the advantages of our next generation network that utilizes ATM and IP to efficiently manage data traffic, reducing overhead and increasing throughput 19% to 24% beyond traditional circuit-based frame relay networks.

Anti-virus and spam protection
All incoming email is scanned for viruses and spam email.


Does weather effect service levels?
Unlike other types of wireless communication, such as satellite, the radio frequencies that we use are not affected by weather conditions such as clouds or rain.

How is the service terminated?

We terminate your connection to an RJ45 Ethernet jack. Review Customer Requirements and Installation Process to learn more.

*Past performance does not necessarily indicate future performance.